Complaints or feedback

CAP Initiatives aims to provide an excellent service that treats every person with fairness — and to the highest of standards.

If you are dissatisfied with any aspect of our service, you can make a formal complaint with this form. It also allows you to comment about CAP Initiatives, share an informal complaint or provide feedback that’s positive.

If it’s easier to talk, you can speak to CAP Initiatives Complaints Officer about any of the above by emailing complaints@capnz.org